If you have a fire or water emergency, please call us now at (830) 584-1704

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Fire & Water - Cleanup & Restoration

Archived General Blog Posts

Do you know what to expect after contacting SERVPRO?

6/19/2023 (Permalink)


Within one hour from notice of loss, a SERVPRO of Medina County will contact you to arrange for service. You’ll know help is on the way!


Within four hours of loss notification, a SERVPRO of Medina County Professionals will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.


A trained, uniformed and equipped SERVPRO Of Medina County Professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.


Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.


A SERVPRO of Medina County Professional will begin pretesting for restorability, working from the source of the damage outward.


SERVPRO of Medina County Professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.


After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

If your home or office experiences water damage, contact us at (830) 584-1704 so that we can help to make it “like it never even happened.”

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.