If you have a fire or water emergency, please call us now at (830) 584-1704

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Fire & Water - Cleanup & Restoration

Archived General Blog Posts

Do you know what to expect after contacting SERVPRO?

6/19/2023 (Permalink)

ONE HOUR:

Within one hour from notice of loss, a SERVPRO of Medina County will contact you to arrange for service. You’ll know help is on the way!

FOUR HOURS:

Within four hours of loss notification, a SERVPRO of Medina County Professionals will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

DETAILED EXPLANATION:

A trained, uniformed and equipped SERVPRO Of Medina County Professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

EIGHT HOURS:

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.

PRETESTING:

A SERVPRO of Medina County Professional will begin pretesting for restorability, working from the source of the damage outward.

CLEANING & RESTORATION:

SERVPRO of Medina County Professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

FINAL WALK-THROUGH:

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

If your home or office experiences water damage, contact us at (830) 584-1704 so that we can help to make it “like it never even happened.”

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.