What our Customers say...


Everyone was very professional with everything and made sure my house was completely dry so I didn’t have to worry about mold.

I strongly recommend their services. It was professional yet friendly, great communication, honest, and reliable.

From the first call,Jennifer displayed such sincere concern. She was able to answer my questions. There was a crew that was able to start working sooner than I expected.

When my business had a water leak, the crew that came out did an absolutely amazing job and showed incredible care. Professionals at their core, always prompt, malleable with the appointments around my schedule, and very informative. I can't thank them enough!

We had our fridge line leak in our kitchen and the crew that came out was great! SERVPRO was there to answer all of our questions and made us feel better. We had good daily calls about our appointment times and they were able to answer our questions. Everyone was very accommodating and I would highly recommend them!

I am very pleased with our experience. They made the process from our house flooding easy. I highly recommend them.

Nothing is more stressful than coming home to a water leak and standing water in your kitchen. Jennafer with SERVPRO was my savior. She answered my call right away, sympathized with my situation, and booked a crew to immediately come assess the leak and any damage. A crew was able to come right away and took care of my kitchen quickly. I was extremely happy with the job done and their level of professionalism. Thank you Jennafer and SERVPRO! I will definitely recommend your services.

We had a dishwasher that leaked from the kitchen into the master bedroom. Evan arrived 2 hours after the phone call. He walked us through the steps that would need to be taken and explained in detail how the insurance might work out. I highly recommend Evan and his team. Each technician that came out to check the equipment was professional and efficient.

Evan and his team were very courteous and polite in a time where I felt my house was falling apart. I definitely recommend SERVPRO for all your emergency needs.

Every person who came to my home was great! They were helpful, considerate with my stuff, and friendly. Thanks, SERVPRO!

The team was exceptional. They were courteous and respectful in my home. Thank you!

SERVPRO of Medina County was quick to respond. I was so thankful for their focus on the safety of our family. Made it easy to handle this hard situation.

I would like to recognize SERVPRO and their wonderful support team. They did an amazing job! I would highly recommend SERVPRO for your fire and water loss mitigation jobs along with the rebuild and future construction jobs!

We had smoke at my office and I had to find someone to call out. I am so pleased that I called this group. The office was great and easy to work with. The actual team that came out did a great job and they were able to get us back to work super fast.

Our sink in the kitchen over flowed onto the carpet and floor. I know that SERVPRO is a good company so I started searching online. We found the Medina County people to be the most friendliest. They were here in an hour and got all the water off the floor. Great job you guys!!

I came home to find my washer had overflowed and filled my home with water.  SERVPRO was contacted by my insurance company and what a blessing they have been.  They were here when scheduled, their crews were professional, they were organized, they took care of everything and they were kind while doing so.  They were awesome.  THANK YOU SERVPRO!

Helpful with every step. Lots of communication and keeping me in the loop. Great service!

I want to thank the SERVPRO crew that helped with my water mitigation for a job well done.

I had just bought a new house and was living there for about 6 months when we noticed water spots starting to appear on the ceiling. We called SERVPRO to see what could be done and they immediately were available to help. All the staff was very helpful and knowledgeable about working with the insurance and what was needed to correct the damages. The leak seemed to have been a long term leak causing mold to grow. We were very happy with the services and all the employees that help make our house a home again. I would definitely recommend this location.

Very patient employees! Professional, efficient, considerate, and clean!!!

SERVPRO came out on super bowl Sunday to clean our dryer vent. They did a great job and was quick. Thanks!!

I would like to say that I was provided with Exceptional Service. These guys were very Professional and sensitive to my needs. They answered all of my questions to make me feel more at ease. They were efficient in their work and did not leave my house in a mess. They would clean after themselves each visit. And, most of all they were humorous right along with me. I loved their servant attitudes! I will definitely consider using them again for other services. So, I would highly recommend them to anyone who has the same issue as myself.

Everyone was professional and efficient with the work at my house. Wonderful crew that was on time each day. I’ll definitely use them again!

After a recent water damage our contractor referred us to SERVPRO of Medina County. Within an hour they arrived and started the whole process. They were knowledgeable and professional every step of the way. It took four days and then their recon crew came in to put our rooms back to normal. Our sincerest thanks to everyone who helped us.

House flooded and SERVPRO was out a few hours later. They worked quickly to remove all damaged areas of the house. I appreciated how they updated us along the way. They were very responsive and transparent on what they were doing along the way.

Never had to use this service but was extremely pleased with the crew at SERVPRO. Very prompt, instructions given as to what was to be done was explained nicely, work was done timely and very clean and they kept daily check on the process of drying the ceiling. I would definitely recommend this crew and if ever I needed their service I would rely on this company and crew!

SERVPRO team was professional, responsive, and helpful. They communicated very well. Really enjoyed working with the assigned project manager, and their technicians.

Fantastic Service and Personal! 

I received exceptional service! Thank you!

Satisfied with the job. The crew members were most helpful and very professional.

Thank you for being so professional and prompt, we will highly recommend your company by word of mouth. God Bless Stay Safe.