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Fire & Water - Cleanup & Restoration

Archived Blog Posts

The Dangers of Flash Flood

4/18/2022 (Permalink)

Flash flooding is not always on people’s radar as a dangerous weather event, as things like lightning strikes and high winds appear to be far more common. However, many people are surprised to learn that flooding is the second leading cause of weather-related deaths in the United States.

Part of what makes flash floods in particular so dangerous is because of how quickly they can come about and how they can impact even small bodies of water. An overflowing storm drain or neighborhood creek can quickly cause a significant impact if it rains heavily enough, which is why it is important to be vigilant if they are a possibility.

What Is a Flash Flood?

A flash flood is defined as flooding that begins within six hours of heavy rainfall, which is why they are so common after storms and other severe weather. They can be highly unpredictable, but are especially common in urban areas due to overflowing storm drains and other drainage issues that might arise during a storm.

How Will I Know if I Am at Risk for Flash Flooding?

One of the most important things to remember in regards to flash floods is to carefully heed all warnings put out by your local weather officials. A flash flood watch means that flooding is possible, so it is wise to think of your action plan. If a warning is issued, that means flash flooding is likely to begin soon and you should execute your safety plan. If there is a flash flood emergency, that means there are life-threatening levels of water in the area and you should immediately take action.

What Are the Rules of Flash Flood Safety?

Knowing the rules in regards to flash flood safety is so important for ensuring you and your family can be protected from these traumatic events. Here are the important things to remember:

  • Stay away from low-lying areas during periods of heavy rainfall.
  • Have a safety and evacuation plan in place in case flooding becomes imminent.
  • Never attempt to walk or drive your car through floodwater.
  • Do not let children play near floodwater, as it can contain harmful substances.
  • If floodwaters block your route, find a different way to go.

Mold Removal Versus Mold Remediation

4/18/2022 (Permalink)

Mold removal seems to be what you hear most often in the media, etc.  However, it is truly not the correct term.  If you are in Medina County and have signs of mold you want a professional that can perform mold remediation.

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. SERVPRO of Medina County Franchise Professionals have the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. 

  • Step 1: Emergency Contact 830-584-1704
  • Step 2: Inspection and Mold Damage Assessment
  • Step 3: Mold Containment
  • Step 4: Air Filtration
  • Step 5: Removing Mold and Mold-Infested Materials
  • Step 6: Cleaning Contents and Belongings
  • Step 7: Restoration

Signs of Mold in Medina County? Call Today 830-584-1704

Call SERVPRO of Medina County to Avoid Secondary Damage

4/18/2022 (Permalink)

You have heard it said again and again: Time is money.

The old adage is never more true than when dealing with a water-damaged home or business. Every minute matters, because every minute the property remains wet could turn primary damage into secondary- or even permanent damage.  That's why emergency response matters. 

Secondary water damage occurs when the moisture from the primary event (flood, leak, etc.) begins to evaporate on its own into the air.  Over time the air will no longer be able to hold the moisture from the evaporation.  The moisture will have to go somewhere and a very basic principle behind psychometrics is that wet goes to dry.  The moisture may go into your drywall, cabinetry, sheetrock, hardwood floors, vinyl floors, etc.  Once the moisture is allowed to sit, mold can then begin to grow.  This is why emergency action is so incredibly important.

Let's face it: Floods, burst pipes, and leaks simply don't abide by the 9-to-5 workday.  So why should your restoration provider?  SERVPRO of Medina County Professionals are on-call 24 hours a day, 365 days a year, with the state-of-the-art equipment and proven methods to get the job done right as quickly as possible. 

If the unthinkable happens, call your local SERVPRO of Medina County Professionals at (830) 584-1704 to help you avoid the cost and hassle of secondary damages.  We pledge to help make it "Like it never even happened."

There are many ways that a fire can start, it's always important to be aware!

4/15/2022 (Permalink)

No one likes thinking about the possibility of seeing their home damaged by fire, but unfortunately, it’s a harsh reality for a multitude of Americans.

One way you can help protect your home is by understanding fire hazards and knowing how to identify them. In this blog, we’ll be diving into two of the most common household fire hazards.

Candles can be problematic.

According to the National Fire Protection Association, during a five-year period from 2011 to 2015, fire departments in the United States responded to an estimated 8,700 home structure fires a year that were started by candles. In total, there were 82 deaths, 800 injuries and $295 million in direct property damage.

Candles caused 2 percent of reported home fires, with 3 percent of those fires resulting in death and 7 percent with injuries. There were an average of 24 home candle fires reported per day during those five years, with December being the prime time of the year for home candle fires.

Of all the candle fires during this time span, 37 percent started in bedrooms and were responsible for 36 percent of the associated deaths and 51 percent of the associated injuries.

When burning a candle, be sure it’s kept at least one foot away from anything that could burn and is in a sturdy holder that won’t easily tip over. Never use a candle if oxygen is used in the home and always blow out all candles before leaving a room or going to sleep.

Smoking can result in home disaster.

While cooking is the leading cause of home fires, smoking is the leading cause of home fires.

An estimated 17,200 home structure fires were reported in 2014 due to smoking materials, which includes cigarettes, pipes and cigars. Those fires resulted in 570 deaths, 1,140 injuries and $426 million in property damage per the Coalition for Fire-Safe Cigarettes.

If you’re a smoker, it is safest to smoke outside, as most deaths result from fires that have started in living rooms, family rooms or bedrooms. Fire-safe cigarettes are the best option, and a deep, sturdy ashtray should be used.

Douse all cigarette butts and ashes in water or sand prior to throwing them out and keep in mind that one out of four fatal victims of smoking-material fires is not the smoker whose cigarette started the fire.

Fire hazards could be hiding in plain sight.

While candles and smoking are two of the most common causes of home structure fires, there are also other lesser-known hazards that could be present in your home.

Did you know that some kinds of glassware in your home could be a fire risk? When sunlight passes through them, the concentrated ray could ignite flammable materials, which is why it’s best to move glass accessories away from windows.

Dust bunnies can also pose a fire risk when collecting near electrical sockets and floor heaters. Sweeping or vacuuming your floors regularly and cleaning hard-to-reach areas like behind the entertainment system can help prevent buildup.

Also, look out for loose outlets in your home. The movement of these electrical outlets could loosen the wires connected to the outlet and create dangerous arcing.

Fire and smoke damage can be devastating to homes, and in many circumstances, can be accompanied by water damage from firefighting efforts. If your home is damaged, know that SERVPRO of Medina County is here to help restore your home to pre-fire condition.

Could you have mold after a water damage?

4/15/2022 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has had a water damage that may have lead to a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Do you know what to do if you have a busted pipe?

4/15/2022 (Permalink)

A burst pipe is something that can come about suddenly, which means it often catches homeowners off-guard when it happens. In addition to this, having a burst pipe can cause significant amounts of damage, especially if it occurred inside of a wall or in a finished basement, which is often the case.

Water damage is something that none of us hope to experience, but it does happen more frequently than many people think. Around one out of every 50 homes experience water damage in a year, but many people do not have a plan in place to handle it. Acting quickly after water damage is key, so it is vital to know what to do if you are surprised by a burst pipe in your home.

Steps to Take If a Pipe Bursts in Your Home

Shut off your water main. Depending on the pipe that bursts, there will often be water gushing from it continually as it drains, so knowing how to find and shut off your water main is important. Only shut off your water if it is safe to do so.

Shut off your electricity. If it is safe to get to your circuit breaker, shut off the electricity in the home. This will ensure that the water cannot interact with any outlets or electrical supplies and cause secondary issues in the home.

Contact your restoration company. Getting in touch with your chosen restoration company as quickly as possible is a great way to expedite the restoration and prevent secondary damages from occurring. Be sure to choose a company that will be there for you at any hour, as burst pipes are never on anyone’s schedule.

Take a record of the damages. Taking photos, videos and inventory of what is damaged can help you and your insurance company as you work to recover from the water damage. Be sure you thoroughly document all that has been impacted by the water for your records.

Contact your insurance company. While your coverage will vary depending on the details of your policy, contacting your insurance provider is the only way to know exactly what your coverage extends to.

Open windows and doors if possible. Weather permitting and as long as it is safe to do so, open up the windows and doors of the impacted area to create airflow and help the water evaporate more quickly.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. 

When It Comes To Fire It's Important To Be Prepared

4/14/2022 (Permalink)

Every second counts during a fire. Fire experts agree; people have as little as two minutes to escape a burning home before it’s too late to get out.* In a matter of moments, a small flame can
become a major fire, making it critical to be prepared and have an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed
and practiced a home fire escape plan.  Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least
twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and
then practicing the escape plan. The following are a few suggestions to help you develop an emergency escape plan.


Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that
lead outside open easily.

Consider escape ladders for sleeping areas on the second and third floors.  Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.


Choose an outside meeting place a safe distance in front of your home where everyone can meet after they’ve escaped. Make sure to mark the
location of the meeting place on your
escape plan.


Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home, with special considerations for elderly
or disabled individuals.


Practice your fire escape plan during the day and at nighttime, at least twice a year.

SERVPRO Emergency Ready Program

4/14/2022 (Permalink)

The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”


In the event of an emergency, the SERVPRO® Emergency READY Profile® can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority areas.

The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes your local SERVPRO®  of Alamo Heights Franchise Professional as your
disaster mitigation and restoration provider, giving you access to 50 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation.
Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.


Preparation is the key to making it through any
size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event
happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no-cost assessment; all it requires is
a little time, making it a great value that could save a lot of time in the future. Call your local SERVPRO® of Alamo Heights Franchise Professional to establish your Emergency
READY Profile®

When the flood waters rise...SERVPRO is ready!

3/30/2022 (Permalink)

As the rainy season approaches we wanted to make sure that the Medina County community is prepared for any floods that may happen with some tips.

Before the Flood:

Tips from FEMA (Federal Emergency Management Agency) for Preparing Your Home or Business for a Flood.

  • Turn off utilities at the main switches or valves if instructed to do so.
  • Disconnect electrical appliances.
  • Do not touch electrical equipment if you are wet or standing in water.
  • Do not walk through moving water. Even six inches of moving water can make you fall.

During the Flood:

  • Listen for news reports to learn if the community’s water supply is safe to drink.
  • Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged.
  • Stay out of any building if it is surrounded by floodwaters.
  • Return home only when authorities indicate it is safe.

 After the Flood:

Flooding is still possible. Listen to weather radio, commercial radio, or TV for information.

Know the terms:

Flood Watch:

Flash flooding is possible. Be prepared to move to higher ground; listen to weather radio, commercial radio, or TV for information.

Flash Flood Watch:

Flooding is occurring or will occur soon; if advised to evacuate, do so immediately.

Flood Warning:

A flash flood is occurring; seek higher ground on foot immediately.

Ask SERVPRO of Medina County about setting your business up with an Emergency Response Profile.

SERVPRO of Medina County is here to help with your water damage needs!

3/30/2022 (Permalink)

Water damage can happen in any number of ways. When your business or home is under a few inches of water, everything else takes a backseat.  Only one-thing matters when your business can't operate, and there is just one thing on the mind of the waterlogged resident: A solution.

Your local SERVPRO of Medina County professional is that solution. Equipped with the knowledge, the experience, and the training to help make your water damage "Like it never even happened." SERVPRO of Braun Station will start helping the moment you call us at (830) 584-1704.

Backed by more than 40 years of experience, your local SERVPRO of Medina County will help put your worries at ease, because they understand the science of drying.

When water damage strikes, give your professionals at SERVPRO of Medina County a call; they will help make things dry and make it "Like it never even happened."

Commercial Restoration Company: SERVPRO of Medina County

3/30/2022 (Permalink)

Are you a business owner in Medina County or surrounding counties?  Have you experienced a water or fire damage to your offices?  SERVPRO of Medina County has the training to handle all of your remediation needs ranging from a single office to an entire warehouse.  We understand the complexities that come with commercial damages and have experience in quickly remediating your water or fire damage.  The amount of down time can be reduced by quickly calling us at 830-584-1704 the moment you notice the damage.  A quick response allows us to get on-site quickly and then begin the remediation process which may help to eliminate secondary damage.  This helps your bottom line by allowing you to get back to your daily operations.  If you need us, we are here day or night to help keep your business running after a fire or water damage event.

SERVPRO Medina County! Ready when you need them!

3/30/2022 (Permalink)

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore, the less that needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rates, too!

24-Hour Emergency Service
In our business, you need us fast! The sooner we arrive, the better the chance we can reduce damage and save money. SERVPRO of Medina County Franchise Professionals are available 24 hours a day, seven days a week, 365 days a year.

Trained, Uniformed Franchise Professionals
A trained, uniformed and equipped SERVPRO® of Alamo Heights Franchise Professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

Do you have the correct fire extinguisher?

3/30/2022 (Permalink)

Portable fire extinguishers can be life and property saving tools when used correctly. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

  • Pull the pin. Hold the nozzle  pointing away from you and  release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. To find more information on choosing the appropriate class of extinguisher, please visit the NFPA website.  Fire safety is one of our top priorities at SERVPRO of Medina County.
at nfpa.org.

Basic Fire Safety Tips for Your Family

3/30/2022 (Permalink)

Did you know that every year in the United States, more than 350,000 house fires occur, adding up to more than $5.5 billion in property damage? Beyond the financial costs, these fires also lead to nearly 3,000 deaths and another 10,000 injuries.

Your best defense against a fire is to prepare in advance. That’s why it’s important for every person in your family to know how to prevent fires and what to do if they occur.

Start teaching your kids basic fire safety guidelines early in life. Let’s also take a look at three other fire safety practices you can practice as a family:

Create a Plan

If a fire sparks, every person in the family needs to know what to do—including how to get out of the house and where to go once they’re out.

But don’t just create a plan and forget it.

As the saying goes, “practice makes perfect.” Regularly practice the routine of what to do. Doing so will make you more likely to remember the steps if an actual fire occurs.

Look Out for Fire Hazards

If you were to take a look through your home, you might be surprised how many fire hazards you spot! Take some time to go through every room and your outdoor space to uncover these hazards.

  • Make sure appliances are in good shape.
  • Check that electrical cords aren’t frayed or otherwise damaged.
  • Make sure outlets and/or extension cords aren’t overloaded.
  • Ensure light fixtures are using the correct wattage of light bulbs.
  • Double-check that electrical wiring is not covered up by rugs or carpet.

Watch Yourself in the Kitchen

Cooking is the biggest single cause of home fires. That’s why it’s important to be especially careful in the kitchen.

Anyone who’s cooking needs to practice some basic cooking safety:

  • Never cook when tired or otherwise not able to pay attention.
  • Always supervise kids and teens when they cook.
  • Keep a lid nearby when cooking on the stove in case of a grease fire. If a small grease fire occurs, smother it with the lid.
  • If the oven catches on fire, turn it off and keep the door closed.

If a kitchen fire occurs and begins to spread, leave the room and close the door.

If your family has experienced a fire and needs help restoring your home, SERVPRO of Medina County can help! Give us call to learn about our fire restoration services and what we can do for you. (830)584-1704

SERVPRO of Medina County Fire Restoration Services

3/30/2022 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Medina County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 830-584-1704

Common Types of Storm Damage

3/30/2022 (Permalink)

Texas is no stranger to damaging storms. The best way to be prepared for a storm is to know what type of storm is coming. Did you know there are 10 different types of storms? Each of them have unique causes and create unique kinds of damage.

SERVPRO of Medina County knows the importance of keeping a home or business safe before, during, and after a storm. Keep reading to learn more.

The 10 most common storms 

  • Hurricanes
  • Tornadoes
  • Flooding
  • Snow storm
  • Hail storm
  • Thunderstorm
  • Lightning storm
  • Tropical storms
  • Ice storms
  • Derecho storms

Depending on where a person lives, they likely won’t experience every type of storm in their lifetime. You might even be wondering what that last one is – a Derecho storm is a giant storm made up of many large storms. To be considered a Derecho storm, multiple storms must be raging at over 58 miles per hour over a path of 240 miles.

If you don’t live on or frequent the coast, you may never experience a hurricane (also know as a tropical cyclone or typhoon). However, neighboring states often still feel the effects of hurricanes through heavy rain or damaging floods.

Some storm damage is obvious: hail breaks windows and thunderstorms cause power outages.

But since hurricanes can have far-reaching effects, it’s particularly important to be informed on the damage they can cause. It’s important to be educated on all types of storm and the damage they cause, but this blog will focus on hurricane damage - whether you experience a hurricane’s immediate effects or the aftermath.

Most Common Storm Damage from Hurricanes

Storm Surge

Storm surge is mostly felt by those who live on the coast directly hit by a hurricane. Storm surge is when wind drives so much water to the shore that it causes the water to pile up far past the predicted tide level. The force of this water is so powerful that it can destroy buildings and other structures.

Flooding

Floods from a hurricane are often directly tied to storm surge. Storm surge forces extra water past the normal tide level, onto the shore and even far inland. The accompanying heavy rainfall also contributes heavily to flooding. Rainfall caused by hurricanes can impact an area even 100 miles from where the hurricane landed, causing widespread flooding. But a tropical storm doesn’t have to reach hurricane level to cause heavy rain and floods.

Wind

Wind caused by hurricanes can reach speeds between 74 - 155 miles per hour. The powerful speed and force of storm winds can uproot trees, fell power lines, and hurl debris. Objects moved by wind can cause more damage, like broken windows or damaged roofs. The wind during a storm can also be powerful enough to lift the roof on your house. Often, these damaging winds are caused by tornadoes that form because of the hurricane.

The damage caused by storm surge, floods, and strong winds can be far-reaching and unexpected. That’s why it’s important to take precautions like packing an emergency preparedness kit, installing storm resistant features on your home, and following any official warnings at the onset of a storm.

The damage in aftermath of a storm can be excessive and overwhelming. Clean up can also be dangerous. SERVPRO Medina County is the leading expert in storm damage restoration.

SERVPRO of Medina County Storm Damage Remediation Experts

3/30/2022 (Permalink)

Did you know that SERVPRO of Medina County will travel to help with damage that occurs after a storm or other disaster?  We just recently went back East to Virginia to aid another SERVPRO with their influx of burst water pipes due to a massive freezing event.  We have also traveled during hurricane Harvey to aid local Houston residents with their storm cleanup.  As your local SERVPRO, we want you to rest assured that we are here for any of your storm damage remediation needs whether it be damage due to a hail storm or a burst pipe due to our random freezes.  If you have water in your home or office and you need it out immediately, we are always here to help at (830) 584-1704. 

Flooding Can Happen When You Least Expect It

3/30/2022 (Permalink)

Flooding can happen anywhere.  According to the National Weather Service (NOAA), "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States as:



    • Flash Flooding

    • River Flooding

    • Storm Surge & Coastal Inundation from Tropical & Non-Tropical Systems

    • Burn Scars/ Debris Flows (Caused by Wildfires)

    • Ice/ Debris Jams

    • Snowmelt

    • Dry Wash (Caused by heavy rainfall in dry areas)

    • Dam Breaks/ Levee Failure


Just because you haven’t experienced a flood doesn’t mean you won’t in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).


When catastrophic water damage happens to you, SERVPRO of Medina County Franchise Professionals can help. They can help you prepare ahead of time with an Emergency Ready Profile® (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible.


Your local SERVPRO of Medina County Franchise Professionals are ready to help make it “Like it never even happened.” 

 

Recommendations from the CDC

3/29/2022 (Permalink)

An easy way to help protect you and your family's health is to follow the CDC's guidelines for protecting yourself and others from COVID-19.

The CDC's suggestions are:

  • Wash your hands often
    • With soap and water for at least 20 seconds
    • With hand sanitizer that is at least 60% alcohol
  • Avoid touching your face with unwashed hands
  • Avoid close contact with others
    • When you have to be around others, cover your mouth and nose with a cloth mask
  • Cover your coughs and sneezes with a tissue or by using the inside of your elbow

And just like SERVPRO of Medina County,

  • Clean AND disinfect frequently touched surfaces

This is why when we perform our proactive cleaning services we use a two step process. We clean using a detergent, and then disinfect using an anti-viral solution.

If you have any questions about our proactive cleaning services, please contact us today! (830-584-1704)

Source: CDC - How to Protect Yourself & Others

IICRC Certified Firm

2/25/2022 (Permalink)

SERVPRO of Medina County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms Must

  • Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Medina County

SERVPRO of Medina County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service in Medina County, Call SERVPRO

2/25/2022 (Permalink)

SERVPRO of Medina County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Medina County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 830-584-1704

Residential Services

Whether your Medina County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Medina County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Conditions In Media County Might Be Right For Mold

2/25/2022 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Medina County to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at

830-584-1704

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Medina County for mold remediation services.

Medina County Residents: Follow These Mold Safety Tips If You Suspect Mold

2/22/2022 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What To Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Medina County for mold remediation services.

What Not To Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Medina County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 830-584-1704

When Storms or Floods hit Medina County, SERVPRO is ready!

2/22/2022 (Permalink)

Front of Structure view Storm Damage When Storm Ida Hit LA, SERVPRO of Medina County was part of an emergency response team, that went out to help anyone who was affected by the storm.

SERVPRO ofMedina County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Medina County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 830-584-1704

Our Highly Trained Restoration Specialists can restore your Medina County Home

2/22/2022 (Permalink)

SERVPRO of Medina County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms Must

Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IIRC Develops the Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Medina County

SERVPRO of Medina County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Medina County Water Damage Event

2/21/2022 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Medina County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Medina County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 -        830-584-1704

Water Damage Timeline

Within minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to a Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Medina County

SERVPRO of Medina County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Medina County 24 Hour Emergency Water Damage Service

2/9/2022 (Permalink)

SERVPRO of Medina County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the phone ready to help

Call Today 830-584-1704

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Medina County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Medina County

SERVPRO of Medina County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Medina County Home Have A Mold Problem?

2/9/2022 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see signs of mold call us today

830-584-1704

Restoring Your Medina County Commercial Property After A Water Damage Event

2/9/2022 (Permalink)

Water Damaged Lobby Area Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Medina County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Medina County

SERVPRO of Medina County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Medina County Smoke and Soot Cleanup

2/9/2022 (Permalink)

Fire caused by candle in bathroom Smoke and Soot Damage Can Cause a Pervasive Odor in Your Medina County Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Medina County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke - Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke - Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue - Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire and Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 830-584-1704

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